1. Information Collected

We collect the following information:

• Personal identifiers (e.g., name, phone number, email)
• Order and delivery information
• Payment data (processed securely by third-party providers)
• Device and usage data (browser type, IP address, etc.)
• Rewards program data (enrollment, points balance, redemption history)

2. Use of Information

Your data is used to:

• Process and fulfill your order
• Communicate order status
• Support customer service
• Improve our technical and user experience
• Supporting customer service and resolving disputes
• Administer the Rewards Program and send rewards-related messages, if enrolled

3. Data Sharing

Your information may be shared with:

• Utsav Grand, Colonia to fulfill your order
• Third-party payment processors and delivery services
• Technology Provider (Brisque Inc.) for platform maintenance
• Legal authorities if required by law

We do not sell your personal data.

4. Data Security

We use industry-standard practices to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (as amended by CPRA) or the New Jersey Data Privacy Act (effective Jan 2025). These rights may include:

• The right to know what personal data we collect and how it is used.
• The right to request access to, or deletion of, your personal data.
• The right to correct inaccurate data.
• The right to opt out of the sale or sharing of personal information (we do not sell personal information).
• The right to limit the use of sensitive personal information.
• The right to appeal if your request is denied (under NJDPA).

You may exercise these rights by contacting us at [Insert Contact Info]. We will verify your identity before fulfilling your request and will respond within the timelines required by applicable law.

6. Data Retention

We retain your personal data only as long as necessary to provide the services described in this Policy, comply with legal obligations, resolve disputes, or enforce agreements.

7. Additional Disclosures for California Residents (CCPA/CPRA)

• We do not sell or share your personal information for cross-context behavioral advertising.
• We may disclose your personal information to service providers for business purposes (e.g., payment processing, delivery).
• You have the right to designate an authorized agent to submit privacy requests on your behalf.

8. Additional Disclosures for New Jersey Residents (NJDPA 2025)

• You have the right to opt out of targeted advertising, the sale of personal data, or profiling that has legal or similarly significant effects.
• You may appeal our response to any privacy request by contacting us again with “Appeal” in the subject line.